Frequently Asked Questions

What is CashUp?

Cash App is an app that allows you to purchase prepaid electronic vouchers that you can use multiple times at all stores, restaurants, and services that are currently or will join our contract.

How do I receive the coupon after purchase?

You can choose to receive the voucher via:
• WhatsApp message
• Email
• Or both together, according to your preference during the checkout process

Are coupons valid for more than one use?

Yes, Cash App vouchers can be used multiple times until the balance is exhausted.

How long is the coupon valid for?

The coupon is valid for one full year from the date of purchase.

Where can I use coupons?

You can use vouchers at all stores, restaurants, and cafes that have contracts with us, as well as any new stores or retailers that join our partners in the future.

Can the coupon be refunded or cancelled after purchase?

Vouchers cannot be refunded or canceled after purchase, unless there is a documented technical issue. Contact our support team if you encounter any issues.

Are there any additional fees when purchasing vouchers?

There are no additional fees. The price you pay is the final price of the voucher.

How do I track participating stores?

The full list of participating stores is available within the Cash App, and is constantly updated to add new partners.

What happens if my purchase value is less than the coupon value?

Since the coupon supports multiple uses, you can use the remaining balance on subsequent visits until the amount is used up or the coupon expires.

How do I contact Cash App support?

You can contact the support team via:
• WhatsApp: [https://wa.me/966539559966]
• Or email: [info@appcashup.com]